- PERFERRED VENDORS

- FAQ’S

FAQs

What if I don’t need extensions?

We suggest waiting to decide until you meet your artist at your preview. If you or your artist choose against extensions, we will deduct $300 from your total invoice.

What if I want to add services later?

Any services can be added at the time of your six month planning call. Pricing is negotiable depending on our team’s availability and your timeline. An additional travel fee per artist will be added if more team members are required. Bridal party services will be a minimum of $100-$130 per service.

Deposit

A $500 reservation fee is required to secure your wedding date with Taffeta Weddings. This $500 will cover a bridal hair and makeup preview appointment or credit towards the amount owed in final payment.

What if I don’t need a bridal preview?

We will remove $500 from your final payment.

What happens if I only need services for my bridal party and not a bridal wedding day or preview service?

We will remove those services plus the “final touches on wedding day” service that are not needed from the total cost.

Bridal Hair and Makeup Preview, Wedding Day Services, and final touch wedding day hours = $1650 off the package.

What happens if I only need hair services and not makeup, or makeup services and not hair services?

Those services will be removed from your final invoice. Hair and makeup services are of equal cost.

What are your travel fees per team member?

Any location within 50 miles of Hammonton, NJ will be a $50 flat rate travel fee per artist. Any location outside a 50 mile radius from Hammotnon, NJ is an additional $1 per mile/ per artist.

Parking Fees

All venues requiring a parking charge per artist traveling on location will be included on the total cost of your Taffeta invoice for valet parking. Any venue without the option of parking, the closet parking rate for the individual team members will apply to the final invoice.

Gratuity

20% gratuity will be added to the services performed and included in your Taffeta invoice.

The Sophia, The Audrey, and The Morgan packages do not include gratuity in the above package quotes.

Are there any additional costs I may be forgetting to ask?

- If someone comes with wet hair before needing a formal hairstyling, an up charge of $65 occurs for the blowout

- If someone comes with extensions to add in their style and they are not properly prepped a $20-$40 added cost occurs depending on the additional timing to style

- If party is late to start setting the schedule behind 30+ minutes, there is a potential added cost for the team members delay in timing

- Events on a holiday weekend are an additional cost depending on the day/location/timing. Additional cost would not exceed $200.

- Any event needing the team to travel before 6:00 am is an additional cost up to $100 per team member.

- Additional travel cost for Pennsylvania locations in the summer for heavier traffic/travel time. Cost depends on location of team and timing and could increase up to $200.

Saloon Policy

Just as we want you to be satisfied with your hair, we want you to be happy with the products you purchase. We will gladly accept returns for salon credit on any products within 30 days of purchase. We do not offer refunds on retail products.

PRODUCT GUARANTEE

We always want you to be 100% satisfied with your services. If you are not 100% satisfied, we ask that you contact us within 5 days of your appointment so that we may schedule you to have your services adjusted. Issues reported after 5 days will be assessed on a case by case basis.

SERVICE GUARANTEE

We will try our best to accommodate you if you’re running behind, stuck in traffic, etc. Clients will generally be allowed a 10-minute grace period. After that time you may have to forgo parts of the service in order to keep it within the time allotted for you, or reschedule your appointment for a different time, which will result in a cancellation fee.

LATE POLICY

A deposit of $50 is required to reserve appointments two hours or longer
(ex. smoothing services, correction of color, balayage color, hair extensions etc.)

This deposit will be held and used towards services on the day of your reservation. In the event of a cancellation for these extended appointment blocks, a 48 hour notice is required to receive a full deposit refund.

Deposits for extended appointments….

Your appointments are very important to the Taffeta Salon and Spa Team. The time is reserved especially for you. We ask that you provide a credit card to secure your reservation. We understand that sometimes schedule adjustments are necessary, therefore we respectfully request at least 24 hour notice for cancellation. Any cancellations made less than 24 hours in advance will result in a cancellation fee.

-Less than 24 hour notice will result in a charge equal to 50% of the reserved appointments.
-No-shows will be charged 100% of the reserved services.